- 1Up nextOpening linesAbout 3 min★★★★★
- 2Closing linesAbout 3 min★★★★★
- 3ThankingAbout 3 min★★★★★
- 4Making requestsAbout 2 min★★★★★
- 5Checking and askingAbout 2 min★★★★★
- 6SchedulingAbout 2 min★★★★★
- 7ApologizingAbout 2 min★★★★★
- 8DecliningAbout 3 min★★★★★
- 9Internal messagesAbout 2 min★★★★★
- 10Full email 1: thanks after a meetingAbout 3 min★★★★★
- 11Full email 2: sending a quoteAbout 3 min★★★★★
- 12Wrap-up: asking to rescheduleAbout 3 min★★★★★
Syllabus
- Opening lines Greetings and self-introductions at the start of an email.
- Closing lines Set phrases for ending an email.
- Thanking Thanking someone for their time or for handling something.
- Making requests Polite ways to ask someone to do something.
- Checking and asking Sentences for confirming details and asking questions.
- Scheduling An email that proposes meeting times. Type the dates and times as plain digits.
- Apologizing Sentences for apologizing for a mistake or a delay.
- Declining Declining an invitation or proposal without causing offense.
- Internal messages Reports and updates for colleagues in your own company.
- Full email 1: thanks after a meeting Type one whole email, from the recipient's name to the closing line.
- Full email 2: sending a quote An email that sends a price quote, with amounts and dates mixed in.
- Wrap-up: asking to reschedule A longer email that combines an apology, a request and scheduling.